The evidence you need,
when you need it most.
FirstFix® in 30 seconds
One run through, from the office to the site and back.
What is FirstFix®?
FirstFix® turns site work into signed, traceable evidence: planned in the office, captured on site, reported the same day. Complete evidence reaches the client while the job is still fresh, so the invoice doesn’t wait.
No learning curve
Built around what the engineer already does: find the floor, record the work, sign it off.
Less admin. Get paid faster.
No re-typing, no chasing photos on WhatsApp, no rebuilding reports at month end.
Complete evidence
Every photo, reading and signature held against the right building, floor, system and job type.
The work gets done.
Where’s the proof?
Scattered evidence delays reporting, creates disputes and holds up payment.
Where is the evidence?
Photos on WhatsApp, a piece of paper in the van, a spreadsheet nobody trusts. When the client asks, nobody can put it together.
With FirstFix® it’s captured in the app, against the building, floor, system and job type — not left on a camera roll.
The report is rebuilt every month.
Hours of reassembly. Re-typing from paper. Chasing photographs that were taken but never sent anywhere.
With FirstFix® the report builds itself as the work is recorded. Nothing to reassemble.
The invoice waits for one missing page.
You’re paid on evidence, not effort. Thirty-nine of forty documents isn’t a payment. It’s a dispute.
With FirstFix® you can see what’s outstanding on every floor before the client does.
Six months later, nobody can prove it.
The ceiling is closed. The engineer has moved on. The only thing between you and a dispute is a file nobody kept.
With FirstFix® every record is timestamped, located, signed and kept.
Every one of these costs money. None of them is fixed by another spreadsheet.
Some sites our customers are working on
Real buildings, real engineers, real evidence — captured floor by floor as the work happens.
Plan. Inspect. Report.
One connected workflow, from the office to the site and back.
Plan
Know what needs doing, and where. The engineer’s jobs are waiting for them in the app — by building, floor, system and job type, with the history on site. No group chat, no ringing the office.
Inspect
Capture it on the floor, once. Photos, video, marked-up drawings, readings, the inspection result and a signature — recorded against the right job, system and floor, with no signal needed.
Report
Send it out the same day. A structured, timestamped, signed record, ready for the client. The office reviews it rather than rebuilding it.
Everything the engineer needs on site.
Engineers capture evidence directly in the FirstFix® mobile app, on either their iPhone or Android device — photos, readings, marked-up drawings and signatures, all against the correct building, floor, system and job. Everything reaches the portal as soon as there’s signal, stored securely, ready for when you need it.
Everything the office used to chase.
Manage your projects, track job progress and produce evidence reports all from within the FirstFix® management portal, accessible from any modern web browser — all updated in real time.
Every inspection. Signed by a human.
Every activity captured against a job on site is recorded the moment it happens. FirstFix® compiles every matching inspection record into a single evidence report based on the filters you choose — all at the click of a button. Customise the reports to include your customer logos, specific floor requirements and more.
FirstFix® handles the detail
Names, captions, ordering, layout, structure, spacing… the part nobody wants to spend hours on to get it right.
Audited Accountability
From the engineer doing the inspection on site to the person generating the report — everything is digitally audited.
It holds up later
If the work is challenged in six months’ time, the evidence will speak for itself.